- How long are shipping times?
Your products will usually ship within two days of your order, and then delivery to your doorstep will vary depending on the origin of the supplier. Typically suppliers from the USA will take between 1 to 2 weeks to deliver and suppliers from China and other countries will take approximately from 3 weeks to 8 weeks.
- What's your return policy?
Please check out our return policy here
- Can I cancel my order?
Cancellations are possible if your products have not been shipped yet by the supplier. We will inform you if it is possible or not to process your cancellation request. Sometimes orders get sent out before we can finish processing the cancellation. So if you cancel your order but still receive the package, then we will send you instructions to return the product or keep the product.
- What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply send us pictures/videos to notify us, and after we verify your information we’ll give you instructions for a possible exchange of the products, return or a refund.
- Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know.